CrankWheel
-
General
-
FAQ
-
Best practices
-
Advanced topics
-
Change or disable keyboard shortcut
-
Minimum recommended network speeds
-
Accessing the Remote Control feature
-
Setting up or disabling audible notifications on Windows 10
-
How to add Instant Demos to your website
-
What if I don't get notifications on-screen for Instant Demos?
-
How to share your mobile phone or tablet screen via CrankWheel
-
Change or disable keyboard shortcut
-
Known Issues
-
Not seeing any options to connect viewers
-
Not receiving Instant Demo notifications when CrankWheel not open
-
LetsView not working with CrankWheel
-
Chrome window does not get "shrunk" to make room for CrankWheel window
-
Windows 10 - sharing full screen, viewer sees blank screen, starting early November 2019
-
macOS Catalina - not getting desktop notifications
-
macOS Catalina - Can't share full screen or application window
-
All screens are shared as one merged screen on Linux
-
Notifications from CrankWheel are not showing on Windows 10
-
CrankWheel button has disappeared
-
NETWORK_FAILED error when installing
-
Error when installing: "This item is already being downloaded and added into Chrome"
-
Sharing "Current browser tab" does not work with IE Tab
-
Not seeing any options to connect viewers
-
Announcements
-
v5.8 - Webcam improvements
-
v5.7 - Full i18n, override post-session URL
-
v5.6 - Resize webcam overlay, better usage reports
-
v5.5 - Webcam feature, performance improvements and more
-
v5.4 - Multi-widget, multi-team feature for Instant Demos
-
v5.3 - Reliability and resource usage improvements for all users
-
v5.2 - Significantly reduced memory and CPU usage, updates to infrastructure
-
v5.1 - Bugfixes for pure web Remote Control, and more
-
v5.0 - Remote Control in pure web edition. Many more browsers supported.
-
v4.18 - Improved Internet Explorer support
-
v4.17 - Performance improvements, new branding options
-
v4.16 - Keep mobile viewers awake, allow to override post-session URL per session
-
v4.15 - Multi-viewer improvements, better Edge support
-
v4.14 - Bugfixes and performance improvements
-
4.12 - Bugfixes and behind-the-scenes changes
-
4.10 - Recording in Firefox version
-
v4.9.0.87 - Improve peer-to-peer compatibility and Salesforce integration
-
v4.9 - GDPR opt-in, Firefox support
-
v4.8.0.1 - Office hours for Instant Demos
-
v4.8 - Peer-to-peer more frequently possible, better white-labelling capabilities
-
v4.7 - New pop-up sharing mode, new usage summary
-
v4.6.0.5 - Instant Demos improvements
-
v4.6 - Instant Demos improvements, added browser support
-
v4.5 - Recording enhancements
-
v4.4 - Peer-to-peer and embedder API improvements
-
v4.3 - Recording improvements
-
v4.2 - Cropping hints API
-
v4.1 - API fixes, iframe fixes
-
v4.0 - Improved video framerate and quality, plus enhanced exports
-
v3.5.0.1 - Control how screen share is fit into viewer's window
-
v5.8 - Webcam improvements
-