If you use a program called LetsView to reflect your mobile device screen to your PC, you may find that it shows up as a black rectangle in the CrankWheel screen share.
This is an unfortunate incompatibility that we cannot do much about.
As a workaround, we suggest Reflector, a similar app that users have reported works just fine with CrankWheel: https://www.airsquirrels.com/reflector
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