v5.9 - Performance improvements, alternate public link approach

This version brings significant performance improvements, most of them behind the scenes:

  • We now load test for up to 2200 viewers in a multi-viewer meeting
  • Webcam overlay is now square for a small performance boost, and other tweaks aim to make the webcam overlay less heavy

There is now an alternative approach available for the public link. Instead of showing a list of available agents, it immediately shows the prospective viewer a number that they should tell their agent, and which the agent types in. If you'd like to learn more and potentially try this approach, get in touch via

User options are now accessible within the self-service site, in addition to via pop-up.


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